Privacy Policy

LaptopAssist Privacy Policy

1. Introduction

LaptopAssist (PTY) LTD. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.laptopassist.co.za, and make purchases from our online store.

2. Information We Collect

  • Personal Data: We may collect personally identifiable information, such as your name, shipping address, email address, and phone number, when you make a purchase or create an account.
  • Payment Information: We collect payment details necessary to process your order, such as credit card numbers and billing addresses.
  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: To process your orders and manage your account.
  • To Improve Our Services: To understand how our website is used and to improve our services.
  • To Communicate with You: To send you updates, promotional materials, and other information related to your purchases or our services.
  • To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Objection: Object to the processing of your personal information.

7. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@laptopassist.co.za.